1) Leave – Every month one day paid leave is applicable which can be availed on Casual / Paid Leave, more than one day leave in a month will not be taken as a paid leave, for medical leave medical certificate should be issued. (Applicable from Jan 2022)
2) Casual / Paid Leave balance will be en cashed at the end of every English calendar year (December month), and the settlement for the same will be released within 45 working days.
3) 2 Consecutive days leave on No Call No Show (NCNS) – Salary will be on hold and end up in termination.
4) If No Call No Show even for a single day all official login and email IDs will be blocked, which can be released only with particular Delivery Manager Approval.
5) If leave taken at the last working day in a month will lead to Salary Hold.
6) KRA will be calculated with the below points.
KRA includes Attitude , Discipline , Performance , Attendance , Production , Profile submission, other extra achievements and ownership of work.
7) Power Cut or Network Issue more than half an hour will be considered as half a day leave, more than 2 hours will be taken as full day leave / need to give min 8 profiles on that particular day to resume full day attendance.
8) Any permission on working hours needs to be compensated on that same day by extending work hours.
9) We expect recruiter to response on all phone calls given by Lead / Delivery Manager / Management while in work hour without fails, if we found any frequent update on not responding on phone calls, immediate disciplinary action will be taken.
10) In case of continuous non performance (or) If Performance is below 50% for continuous two months, PIP will be issued, PIP (Performance Improvement Program) will be given with nominal revenue target which need to be achieved in a specific time period, During PIP profile submission should be minimum 10 to get full day attendance and 5 for Half a day attendance, no leave is applicable during PIP.
11) If not able to complete PIP under a given particular period, then a particular employee will be terminated under non performance. (Issuing PIP is a sole decision by Lead/ Manager / Management by reviewing KRA)
12) Attendance needs to be log-in on a daily basis, failing which will end up in LOP.
(Note* Attendance should be mandatorily marked in both HRMS and Attendance Form).
Only attendance marked using official email ID will be considered for day attendance example: XXXXXX@infyjob.com else will be marked absent.
13) All Joiners need to be updated in a revenue sheet to get incentive, which is subject to reversal charge if a candidate got absconded within the respective retention period from employment / service as per client agreement.
14) Weekly reports need to be updated mandatory on every Saturday without fail by each employee, failing which leads to LOP on Saturday.
15) Daily schedules need to be updated in each schedule tracker on a daily basis, failing which leads to LOP for the particular day.
16) Breach in confidentiality will lead to immediate termination.
Employees Exit Policy (EEP)
During Probation: 1 month Notice to get proper relieving and settlement (Settlement and Last month salary will be released after 45 days from LWD on the consecutive payroll date)
In case of immediate relieving, employees can buy out the one month notice or can compensate with last month’s salary to get proper relieving as a buyout option.
After completion of Probation – Perm Employees: 3 months Notice period to get proper relieving and settlement (Settlement will happen after 45 days from LWD last month Salary will be issued along with Settlement on the consecutive payroll date)
In case of immediate relieving, employees can compensate their applicable paid leave balance and need to buy out the balance applicable notice period to get proper relieving.
Management reserves the rights to immediately terminate the employment of employees if in case of any disciplinary / harassment activities.
Any employee abscond from employment will be considered as Termination of Employment
Termination will lead to immediate exit and all benefits and settlements will be blocked without notice in immediate effect.
Note* Policy can be changed or updated by Management at any point of time with prior notice